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How to Solve Sign-Up Issues

If you encounter problems registering an account, here are the most common issues and how to resolve them:

Didn’t Receive a Confirmation Email?​

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Whitelisting our email ensures you don’t miss important updates and approval notifications.

Form Errors?​

  • Make sure all mandatory fields are completed.
  • Use a valid business email address instead of free mail providers where possible.
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Using a business email (e.g., name@company.co.za) increases your approval credibility.

Duplicate Account Warning?​

  • If you already have an account but can’t access it, contact support instead of reapplying.
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Creating duplicate accounts may result in rejection or delays.

Still Having Issues?​

If problems persist, contact our support team at:
📧 accounts@affiliate.co.za

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Include screenshots or error messages in your email — this helps us resolve your issue faster.